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Account Manager

PURPOSE OF THE ROLE

We are a fun, creative and busy media company based in Camden and we're looking to recruit an Senior Account Manager to join our talented team.

The successful candidate will get involved in a different range of exciting projects and activities, which range from customer service, marketing, and statistics, to being responsible for organising and monitoring different campaigns, for creating advertising initiatives to attract new partners, and for managing existing ones.

 

RESPONSIBILITIES/KPIs FOR THE ROLE

Under the supervision of the Senior Account Manager you will organise and track different campaigns across several markets and products, optimise our earnings through analysing data and different metrics associated to each campaign, negotiate deals with new and existing partners, duties, assist finance with payment discrepancies.

You will also work closely with our partners, which means that you will need to have outstanding customer service and communication skills. Good multitasking and time-management skills are crucial to be successful in this role, as well as an ability to think creatively, to pitch new ideas, develop innovative strategies and demonstrate great problem-solving skills.

You will also need to develop a deep understanding about our partners and their activities..

 

PROFILE

To succeed in this role you will need to:

  • Have a proven track record in either Customer Service, CRM, or Marketing.
  • Have excellent high level of organisation, as well as great multitasking skills.
  • Be proactive and confident to communicate with partners on a daily basis in a professional manner.
  • Have great numeric and statistical skills.
  • Be confident to negotiate and up-sell deals with partners (B2B).
  • Have a desire for personal and professional growth.
  • Be able to prioritise effectively and manage your own workload.

 

TOTAL REWARD

Salary: Competitive salary + Bonus Scheme

Benefits:

  • Training budget; learning and development opportunities.
  • Company pension scheme.
  • Private medical care scheme.
  • Subsidised Gym membership.
  • Annual season ticket loan.
  • Birthday treats, long service awards, most valuable player award.
  • Company week long convention abroad.
  • Complimentary fruit and drinks available in the office.
  • Monthly nights out.
  • Free lunches on Fridays.
  • Charity day.

 

Holiday:

  • 25 days’ holiday + 8 bank holidays.
  • Additional paid leave when the office is closed for the Christmas and New Year period.
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